Sindora Wins the 2023 AgeAwards China Innovation Award for Better Retirement Living

2024-01-26

Sindora, the empowerment-focused senior living brand under Singapore-based multinational Keppel, has been recognized for its continuous innovation in senior care, outstanding product and service excellence, and its ability to deliver inspiring living solutions for older adults that drive industry transformation and advancement. As a result, Sindora was awarded the 2023 AgeAwards China Innovation Award for Better Retirement Living.

2023 AgeAwards – “Innovation Award for Better Retirement Living in Senior Care Services” Certificate

On January 24, 2024, the ABI 2024 · 9th China Senior Industry Business Innovation Conference, hosted by AgeClub, was held in Shanghai. Focusing on six high-frequency, essential living scenarios for older adults—senior consumption, retirement finance, senior cultural tourism, smart senior technologies, senior health, and senior care services—the conference highlighted key industry trends, including the wellness and senior care sector.Based on five core evaluation dimensions—revenue scale, brand influence, social responsibility, product and service innovation capabilities, and financing scale—the conference announced the 2023 AgeAwards China Innovation Awards for Better Retirement Living. Sindora was honored to receive the Innovation Award in Senior Care Services, recognizing its excellence and leadership in the field.

ABI2024 · The 9th China Senior Care Industry Commercial Innovation Conference

Devote to Innovation and Set New Standards for Senior Care Services

Reasons for the Selection of Enterprises Honored with the Innovative Award for a Better Life in Senior Care Services:

Against the backdrop of the converging favorable factors including the arrival of the retirement wave for the new generation of seniors, the implementation of relevant policies, technological breakthroughs and the continuous release of consumer demand, a growing number of innovative enterprises and industrial capital have entered the market, driving the steady expansion of the silver economy's market scale.。

Senior care services stand as the last line of defense for seniors' lives. This market, which appears promising on the surface, is actually fraught with numerous pain points—countless enterprises have stumbled and failed here, and those that have persisted to this day are not only warriors, but true victors. These down-to-earth practitioners have been refining their services unceasingly, exploring integrated service linkage across institutional, community and home-based care scenarios to improve service quality and efficiency, while also expanding their service reach. They have not only built the basic infrastructure of the senior care industry, but also kept pushing the boundaries of what this industry can achieve. The Innovative Award for a Better Life in Senior Care Services is established to recognize outstanding enterprises that explored innovations in senior care services and constructed the infrastructure of the senior care industry in 2023. These enterprises provide more thoughtful and professional senior care services for the elderly, and contribute to building a more comprehensive senior care industry system.

——From the AgeAwards Jury Committee

Sindora Living has always been committed to creating a space where life is lived freely, unconstrained by age. By building a high-quality senior living lifestyle, we empower elders to unlock the life they hold in their hearts.

In 2023, amid widespread attention from the industry, Sindora Living embarked on its journey. China's first empowerment-based senior care institution – Sindora Living Nanjing Qixia International Wellness Home – was officially put into operation. Relying on outstanding and comprehensive hardware facilities, refined professional services, and joyful, worry-free wellness activities, Sindora Living has created a tradition-transcending model of institutional senior care for elders. We boast an international professional team that leverages global expertise to deliver localized services for China. At the same time, we are committed to advancing the development of new-generation senior care service standards in our country, embracing a brand-new era of development for the senior care industry.

Key Words for Sindora Living's Innovative Senior Care Services

01 Empowerment-based Senior Care

Sindora Living pioneered the new model of an empowerment-based senior care institution, advocating the philosophy of Caring for the Heart, Nurturing Joy, Unleashing Potential, Embracing Authenticity, Ensuring Wholeness.

We focus on what elders can do, not what they cannot. Rejecting over-care, we provide proactive and personalized services. Through empowerment, we help elders of all physical conditions unlock more potential, fulfill life aspirations, and unlock the life they hold in their hearts.

02 Singapore’s "Garden City" Style

Sindora Living adheres to stringent site selection criteria for its facilities, which are all situated in prime urban areas to let elders stay Close to Home, Connected to Heart. Grade A tertiary hospitals are also within close proximity to the facilities, enabling the integration of medical care and senior living services. Take Sindora Living Nanjing as an example. Located in Yanziji New Town, Qixia District, the facility is designed with the livable aesthetic of Singapore’s iconic Garden City. It has been awarded the LEED Gold certification for green building, and its residential units are equipped with over a hundred age-friendly designs and smart devices, providing comprehensive and thoughtful care for elders.

Surroundings of Sindora Living Nanjing Qixia International Wellness Home

Sindora Living Nanjing Qixia

03 Refined and Comprehensive Integrated Care

Sindora Living boasts interdisciplinary team collaboration covering wellness, health and rehabilitation, medical care, and nutritional catering, delivering all-round and personalized care services for elders with different physical conditions.

Starting with a refined assessment, Sindora Living provides elders with a diverse range of services including customized individual care, health management, medical nursing, non-pharmacological intervention, chronic disease management plans, and a four-in-one chronic pain management plan, striking a balance between prevention, support and care.

What’s more, elders here can experience a variety of cutting-edge high-tech rehabilitation equipment from Singapore, the United States and other countries, and smoothly conquer the challenges of rehabilitation therapy!

NeeuroFIT Brain Training

Rehabilitation Room

04 Over 100 LOHAS Lifestyles

Our experienced wellness team curates over 100 wellness activities to create all-day LOHAS highlights for elders.

Centered around the nine LOHAS dimensions of physical, mental and social wellbeing, we fully cater to elders' pursuit of physical and mental joy. We invite resident elders with unique skills to embrace the Fun Mode, enhancing their sense of self-worth and belonging.

In addition, the facility is equipped with a variety of wellness spaces for different purposes, including a video room, aromatherapy room, hydrotherapy SPA room, yoga room, and calligraphy and painting room. A proprietary activity calendar has also been developed to empower elders of all ages and physical conditions to live joyfully, follow their hearts, and embrace a fulfilling life.

SPA

Aromatherapy Room

Calligraphy and Painting Room

05 Smart Operations

Sindora Living has independently developed a smart operation system, which includes:

Customer Management, Health Assessment, Medical Services, Catering Services, Wellness Services, Room Management, as well as Risk Management and Early Warning.

Our team integrates years of operational practice with advanced technology and collaborates with research institutions to build a new-generation smart senior care operation system.

06 Cross-Border Innovation

Through innovative cross-border collaborations, Sindora Living brings elders vibrant, younger and more engaging experiences.

In 2023, we joined hands with the popular Nanhu Café in Nanjing to launch a series of health-preserving coffee drinks. We also partnered with Shanghai Jianai Public Welfare Development Center to bring the pop-up store of Forget Me Not Café—a well-known project featured on Tencent Variety Shows—to Nanjing. We invited elders with cognitive impairments to work as staff at the pop-up store, creating more social opportunities for them.

These fun and creative cross-border initiatives not only successfully communicate the value of Sindora Living's empowerment-based senior care, but also leave unforgettable memories for the participating elders, keeping the warmth and love flowing on.

In 2024, standing at the starting point of the golden decade for China's silver economy, Sindora Living will continue to focus on empowerment-based senior care, drive industrial innovation in the sector, and create a new benchmark for innovative, LOHAS, smart and convenient senior care services for more elders!

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