Sindora Living

CHOOSE SINDORA,

A Joyful and Vital Life, Reimagining Eldercare, Connected to Family, Friends, and Community.

OUR PHILOSOPHY

Heart

Empathetic listening to older adults and families, shaping personal life goals together.

Attentive support that cares for both physical health and emotional well-being.

Warm relationships that bring residents, families, and our teams closer together.

Joy

A wide range of activities designed for residents of all abilities to enjoy life in their own way.

Meaningful connections with people, community, and the natural environment.

Immersive experiences that bring everyday pleasure and shared moments of happiness.

Empowerment

A focus on abilities, helping older adults build confidence and a lasting sense of control.

Continuous, holistic support that adapts through every stage of aging.

Personalized services that strengthen choice, independence, and self-direction for residents.

Authenticity

Respect for residents' daily habits, individuality, and personal preferences.

Flexible spaces and experiences shaped around the needs and rhythms of older adults.

Support for pursuing personal goals and building a genuine sense of belonging.

Protection

Safety as the foundation of everything we do, thoughtfully integrated into every space and detail.

Risk monitoring and digitally enabled operations that ensure rapid response and family reassurance.

Tiered, continuous training that equips our teams to deliver consistent, high-quality support to residents.

Heart

Empathetic listening to older adults and families, shaping personal life goals together.

Attentive support that cares for both physical health and emotional well-being.

Warm relationships that bring residents, families, and our teams closer together.

Joy

A wide range of activities designed for residents of all abilities to enjoy life in their own way.

Meaningful connections with people, community, and the natural environment.

Immersive experiences that bring everyday pleasure and shared moments of happiness.

Empowerment

A focus on abilities, helping older adults build confidence and a lasting sense of control.

Continuous, holistic support that adapts through every stage of aging.

Personalized services that strengthen choice, independence, and self-direction for residents.

Authenticity

Respect for residents' daily habits, individuality, and personal preferences.

Flexible spaces and experiences shaped around the needs and rhythms of older adults.

Support for pursuing personal goals and building a genuine sense of belonging.

Protection

Safety as the foundation of everything we do, thoughtfully integrated into every space and detail.

Risk monitoring and digitally enabled operations that ensure rapid response and family reassurance.

Tiered, continuous training that equips our teams to deliver consistent, high-quality support to residents.

FUN ACTIVITIES

Mind

Social

Spirit

Emotion

Environment

Finance

Purpose

Culture

Health

Nine Dimensions of Joyful Living

Joy, Your Way: Daily Activities for Every Interest

Joy is built into everyday life. Cultural, social, intellectual, and wellness activities are part of the daily rhythm, from movement and creativity to learning, shared meals, and time outdoors, supporting residents of all conditions in staying engaged, active, and fulfilled.

Over 100 Ways to Stay Active and Engaged

Family Connection

A digital platform that helps residents stay closely connected with family and loved ones, making communication simple and natural and integrating online interaction into everyday life.

Purposeful Engagement

Role-based and social experiences that allow older adults to contribute, participate, and stay engaged, supporting a sense of purpose, fulfillment, and social connection.

Sindora Academy

Courses and cultural programs shaped around residents’ interests, encouraging lifelong learning, curiosity, and the discovery of new perspectives at every stage of life.

Intergenerational Connection

Programs that bring older adults together with schools, organizations, and local communities, fostering meaningful exchange, mutual respect, and a lasting sense of belonging.

Bonianhui Club

A member-based community for residents and like-minded peers to connect, share interests, and learn together, supporting new friendships, shared experiences, and a richer social life.

Family Connection

A digital platform that helps residents stay closely connected with family and loved ones, making communication simple and natural and integrating online interaction into everyday life.

Purposeful Engagement

Role-based and social experiences that allow older adults to contribute, participate, and stay engaged, supporting a sense of purpose, fulfillment, and social connection.

Sindora Academy

Courses and cultural programs shaped around residents’ interests, encouraging lifelong learning, curiosity, and the discovery of new perspectives at every stage of life.

Intergenerational Connection

Programs that bring older adults together with schools, organizations, and local communities, fostering meaningful exchange, mutual respect, and a lasting sense of belonging.

Bonianhui Club

A member-based community for residents and like-minded peers to connect, share interests, and learn together, supporting new friendships, shared experiences, and a richer social life.

SPECIALIZED CARE

Thoughtfully Integrated Care, Designed Around You

We provide proactive, integrated care and health management that support independence, longevity, well-being, and quality of life, helping residents remain active participants in their own lives.

How Do We Support What Matters Most to Each Resident?

Ability-Focused Independence

Whole-Person Assessment

Personalized Care and Rehabilitation

Team-Based Ongoing Support

Prevention-First Approach to Health

Ability-Focused Independence

Whole-Person Assessment

Personalized Care and Rehabilitation

Team-Based Ongoing Support

Prevention-First Approach to Health

Multidisciplinary Team

oA collaborative multidisciplinary team brings together prevention, support, and care through integrated services that adapt to needs and enhance quality of life over time.

Multidisciplinary Care

Daily Life & Wellness Team

• Everyday :

• Indoor & Outdoor

• Community & Outings

• Group & Individual

• Family & Friends

• Therapeutic & Wellness

• Festivals & Performances

• Senior Clubs

• Sindora Academy

• Intergenerational

• Family Time

Fitness Staff

Artists

Social Staff

Planners

Wellness Team

Rehabilitation & Health Team

• Strength

• Recovery

• Mind

• Cognition

• Education

• Therapies

• Sensory

• Garden

• Arts

• Others

Physio

Rehab

Counselor

Allied Care

Health Team

Nutrition & Dining Team

• Diverse Flavors

• Nutritious Menus

• Personalized Meals

• Therapeutic Diets

• Food Festivals

Head Chef

Dietitian

Sous Chef

Service Staff

Dining Team

Medical & Nursing Care Team

• Assistance

• Medication

• Chronic Care

• Clinical Nursing

• Behavioral Care

• Pain Management

• Memory Care

Physician

Pharmacist

Nurse

Caregiver

Nursing Care Team

Daily Life & Wellness Team

• Everyday :

• Indoor & Outdoor

• Community & Outings

• Group & Individual

• Family & Friends

• Therapeutic & Wellness

• Festivals & Performances

• Senior Clubs

• Sindora Academy

• Intergenerational

• Family Time

Fitness Staff

Artists

Social Staff

Planners

Rehabilitation & Health Team

• Strength

• Recovery

• Mind

• Cognition

• Education

• Therapies

• Sensory

• Garden

• Arts

• Others

Physio

Rehab

Counselor

Nutrition & Dining Team

• Diverse Flavors

• Nutritious Menus

• Personalized Meals

• Therapeutic Diets

• Food Festivals

Head Chef

Dietitian

Sous Chef

Service Staff

Medical & Nursing Care Team

• Assistance

• Medication

• Chronic Care

• Clinical Nursing

• Behavioral Care

• Pain Management

• Memory Care

Physician

Pharmacist

Nurse

Caregiver

SERVICE & OPERATION

Intelligent Operations. Human-Centered Service.

We deliver services built on rigor, trust, and genuine human connection.

International Operations Team

An international team with hands-on operating experience

Deep expertise in senior living across diverse settings

Structured onboarding and ongoing professional training

Continuous development to uphold consistent standards

Operating Standards & Systems

International standards that structure daily service delivery

Singapore-based quality systems supporting consistency and reliability

Digital Operations Platform

Real-time risk monitoring with rapid, coordinated response

Digital tools that support efficient, well-managed communities

Technology-enabled operations that improve daily reliability

International Operations Team

An international team with hands-on operating experience

Deep expertise in senior living across diverse settings

Structured onboarding and ongoing professional training

Continuous development to uphold consistent standards

Operating Standards & Systems

International standards that structure daily service delivery

Singapore-based quality systems supporting consistency and reliability

Digital Operations Platform

Real-time risk monitoring with rapid, coordinated response

Digital tools that support efficient, well-managed communities

Technology-enabled operations that improve daily reliability

LOCATION & SPACE

In the Heart of the City, Seamless Connections

Inspired by Singapore’s Garden City philosophy, we locate our communities in the heart of the city, where daily life, culture, and services converge. Thoughtfully designed shared spaces and immediate access to the urban fabric keep residents connected to family, friends, and the wider community.

Connected to Family, Community, and Everyday Life

Designed for Living Well at Every Stage

Green, Open Architecture with LEED Gold Certification

A Dementia-Friendly and Supportive Environment

LEED Gold–certified green architecture, inspired by Singapore garden design.

100+ age-friendly design features, integrating five-sense experiences with refined detail.

Dementia-Friendly Environment: Design-led solutions ease disorientation and support well-being thro

LEARN MORE

Connected to Family, Community, and Everyday Life

Designed for Living Well at Every Stage

Green, Open Architecture with LEED Gold Certification

A Dementia-Friendly and Supportive Environment

LEED Gold–certified green architecture, inspired by Singapore garden design.

100+ age-friendly design features, integrating five-sense experiences with refined detail.

Dementia-Friendly Environment: Design-led solutions ease disorientation and support well-being thro

LEARN MORE

OUR TEAM

Sindora’s core team brings together professionals from China, Singapore, the United States, France, and the United Kingdom, with hands-on senior living experience and a proven record of building and operating successful communities across China.

Nathaniel Farouz

高天礼

Chief Executive Officer

20 years of leadership and management experience across Asia

Former Asia CEO of a global senior living brand; Led planning, development, and operations of senior care communities in China

MBA, MPA, Master’s in Anthropology, Graduate Diploma in Gerontology

Thierry Costanzo

顾特睿

Chief Operating Officer

15+ years of senior living operations experience across China and Europe

Managed high-end communities across major Chinese cities

Bachelor's in Neuroscience and Immunology

Master's in Healthcare Management and Quality Control

Jane Chen

陈峥霞

General Manager, Sindora Nanjing

Former senior executive at multiple Fortune Global 500 companies

Extensive experience across China and the Asia-Pacific region

Strong background in international and cross-sector management

Master's in International Business Management (HKU & Fudan)

Marcus Zhang

张晓宇

Vice President, Investments

7+ years of senior living and healthcare investment experience

Focus on East China market expansion

MBA and Master's in Real Estate

Shawn Zhang

张剑豪

Marketing Director

10+ years of marketing and brand management experience

Formerly with leading consulting firms, luxury groups, and global medical device companies

Bachelor's and Master's degrees in Business Administration

Nicolas Wen

文才喆

Quality Director

10+ years' experience in integrated healthcare and senior care, across on-site facilities and digital health

Background in leading senior living brands and Fortune 500 insurance, focused on service quality and care innovation

BA in Foreign Languages and Literature; MTI (Translation)

Lisa Xu

徐雯颖

Senior Care Manager

Graduate of King's College London, Florence Nightingale Faculty of Nursing

Palliative care specialist trained at Cicely Saunders Institute

Certified QELCA end-of-life care trainer (St. Christopher's Hospice)

Master's degrees in Palliative Care and Social Work; Bachelor's in Medicine

Gerry Wang

王之胤

Operations Manager

Extensive experience in nationwide senior care project development and operations

Background in international hospitality operations

Master's and Bachelor's degrees in Management