CHOOSE SINDORA,
A Joyful and Vital Life, Reimagining Eldercare, Connected to Family, Friends, and Community.
OUR PHILOSOPHY
Heart
Empathetic listening to older adults and families, shaping personal life goals together.
Attentive support that cares for both physical health and emotional well-being.
Warm relationships that bring residents, families, and our teams closer together.
Joy
A wide range of activities designed for residents of all abilities to enjoy life in their own way.
Meaningful connections with people, community, and the natural environment.
Immersive experiences that bring everyday pleasure and shared moments of happiness.
Empowerment
A focus on abilities, helping older adults build confidence and a lasting sense of control.
Continuous, holistic support that adapts through every stage of aging.
Personalized services that strengthen choice, independence, and self-direction for residents.
Authenticity
Respect for residents' daily habits, individuality, and personal preferences.
Flexible spaces and experiences shaped around the needs and rhythms of older adults.
Support for pursuing personal goals and building a genuine sense of belonging.
Protection
Safety as the foundation of everything we do, thoughtfully integrated into every space and detail.
Risk monitoring and digitally enabled operations that ensure rapid response and family reassurance.
Tiered, continuous training that equips our teams to deliver consistent, high-quality support to residents.
Heart
Empathetic listening to older adults and families, shaping personal life goals together.
Attentive support that cares for both physical health and emotional well-being.
Warm relationships that bring residents, families, and our teams closer together.
Joy
A wide range of activities designed for residents of all abilities to enjoy life in their own way.
Meaningful connections with people, community, and the natural environment.
Immersive experiences that bring everyday pleasure and shared moments of happiness.
Empowerment
A focus on abilities, helping older adults build confidence and a lasting sense of control.
Continuous, holistic support that adapts through every stage of aging.
Personalized services that strengthen choice, independence, and self-direction for residents.
Authenticity
Respect for residents' daily habits, individuality, and personal preferences.
Flexible spaces and experiences shaped around the needs and rhythms of older adults.
Support for pursuing personal goals and building a genuine sense of belonging.
Protection
Safety as the foundation of everything we do, thoughtfully integrated into every space and detail.
Risk monitoring and digitally enabled operations that ensure rapid response and family reassurance.
Tiered, continuous training that equips our teams to deliver consistent, high-quality support to residents.
FUN ACTIVITIES
Mind
Social
Spirit
Emotion
Environment
Finance
Purpose
Culture
Health
Nine Dimensions of Joyful Living
Joy, Your Way: Daily Activities for Every Interest
Joy is built into everyday life. Cultural, social, intellectual, and wellness activities are part of the daily rhythm, from movement and creativity to learning, shared meals, and time outdoors, supporting residents of all conditions in staying engaged, active, and fulfilled.

Over 100 Ways to Stay Active and Engaged

Family Connection
A digital platform that helps residents stay closely connected with family and loved ones, making communication simple and natural and integrating online interaction into everyday life.
Purposeful Engagement
Role-based and social experiences that allow older adults to contribute, participate, and stay engaged, supporting a sense of purpose, fulfillment, and social connection.
Sindora Academy
Courses and cultural programs shaped around residents’ interests, encouraging lifelong learning, curiosity, and the discovery of new perspectives at every stage of life.
Intergenerational Connection
Programs that bring older adults together with schools, organizations, and local communities, fostering meaningful exchange, mutual respect, and a lasting sense of belonging.
Bonianhui Club
A member-based community for residents and like-minded peers to connect, share interests, and learn together, supporting new friendships, shared experiences, and a richer social life.
Family Connection
A digital platform that helps residents stay closely connected with family and loved ones, making communication simple and natural and integrating online interaction into everyday life.
Purposeful Engagement
Role-based and social experiences that allow older adults to contribute, participate, and stay engaged, supporting a sense of purpose, fulfillment, and social connection.
Sindora Academy
Courses and cultural programs shaped around residents’ interests, encouraging lifelong learning, curiosity, and the discovery of new perspectives at every stage of life.
Intergenerational Connection
Programs that bring older adults together with schools, organizations, and local communities, fostering meaningful exchange, mutual respect, and a lasting sense of belonging.
Bonianhui Club
A member-based community for residents and like-minded peers to connect, share interests, and learn together, supporting new friendships, shared experiences, and a richer social life.
SPECIALIZED CARE
Thoughtfully Integrated Care, Designed Around You
We provide proactive, integrated care and health management that support independence, longevity, well-being, and quality of life, helping residents remain active participants in their own lives.
How Do We Support What Matters Most to Each Resident?
Ability-Focused Independence
Whole-Person Assessment
Personalized Care and Rehabilitation
Team-Based Ongoing Support
Prevention-First Approach to Health
Ability-Focused Independence
Whole-Person Assessment
Personalized Care and Rehabilitation
Team-Based Ongoing Support
Prevention-First Approach to Health
Multidisciplinary Team
oA collaborative multidisciplinary team brings together prevention, support, and care through integrated services that adapt to needs and enhance quality of life over time.
Multidisciplinary Care
Daily Life & Wellness Team
• Everyday :
• Indoor & Outdoor
• Community & Outings
• Group & Individual
• Family & Friends
• Therapeutic & Wellness
• Festivals & Performances
• Senior Clubs
• Sindora Academy
• Intergenerational
• Family Time
Fitness Staff
Artists
Social Staff
Planners
Wellness Team
Rehabilitation & Health Team
• Strength
• Recovery
• Mind
• Cognition
• Education
• Therapies
• Sensory
• Garden
• Arts
• Others
Physio
OT
Rehab
Counselor
Allied Care
Health Team
Nutrition & Dining Team
• Diverse Flavors
• Nutritious Menus
• Personalized Meals
• Therapeutic Diets
• Food Festivals
Head Chef
Dietitian
Sous Chef
Service Staff
Dining Team
Medical & Nursing Care Team
• Assistance
• Medication
• Chronic Care
• Clinical Nursing
• Behavioral Care
• Pain Management
• Memory Care
Physician
Pharmacist
Nurse
Caregiver
Nursing Care Team
Daily Life & Wellness Team
• Everyday :
• Indoor & Outdoor
• Community & Outings
• Group & Individual
• Family & Friends
• Therapeutic & Wellness
• Festivals & Performances
• Senior Clubs
• Sindora Academy
• Intergenerational
• Family Time
Fitness Staff
Artists
Social Staff
Planners
Rehabilitation & Health Team
• Strength
• Recovery
• Mind
• Cognition
• Education
• Therapies
• Sensory
• Garden
• Arts
• Others
Physio
OT
Rehab
Counselor
Nutrition & Dining Team
• Diverse Flavors
• Nutritious Menus
• Personalized Meals
• Therapeutic Diets
• Food Festivals
Head Chef
Dietitian
Sous Chef
Service Staff
Medical & Nursing Care Team
• Assistance
• Medication
• Chronic Care
• Clinical Nursing
• Behavioral Care
• Pain Management
• Memory Care
Physician
Pharmacist
Nurse
Caregiver
SERVICE & OPERATION
Intelligent Operations. Human-Centered Service.
We deliver services built on rigor, trust, and genuine human connection.
International Operations Team
An international team with hands-on operating experience
Deep expertise in senior living across diverse settings
Structured onboarding and ongoing professional training
Continuous development to uphold consistent standards
Operating Standards & Systems
International standards that structure daily service delivery
Singapore-based quality systems supporting consistency and reliability
Digital Operations Platform
Real-time risk monitoring with rapid, coordinated response
Digital tools that support efficient, well-managed communities
Technology-enabled operations that improve daily reliability
International Operations Team
An international team with hands-on operating experience
Deep expertise in senior living across diverse settings
Structured onboarding and ongoing professional training
Continuous development to uphold consistent standards
Operating Standards & Systems
International standards that structure daily service delivery
Singapore-based quality systems supporting consistency and reliability
Digital Operations Platform
Real-time risk monitoring with rapid, coordinated response
Digital tools that support efficient, well-managed communities
Technology-enabled operations that improve daily reliability
LOCATION & SPACE
In the Heart of the City, Seamless Connections
Inspired by Singapore’s Garden City philosophy, we locate our communities in the heart of the city, where daily life, culture, and services converge. Thoughtfully designed shared spaces and immediate access to the urban fabric keep residents connected to family, friends, and the wider community.
Connected to Family, Community, and Everyday Life
Designed for Living Well at Every Stage
Green, Open Architecture with LEED Gold Certification
A Dementia-Friendly and Supportive Environment
LEED Gold–certified green architecture, inspired by Singapore garden design.
100+ age-friendly design features, integrating five-sense experiences with refined detail.
Dementia-Friendly Environment: Design-led solutions ease disorientation and support well-being thro
LEARN MORE
Connected to Family, Community, and Everyday Life
Designed for Living Well at Every Stage
LEED Gold–certified green architecture, inspired by Singapore garden design.
100+ age-friendly design features, integrating five-sense experiences with refined detail.
Dementia-Friendly Environment: Design-led solutions ease disorientation and support well-being thro
LEARN MORE
OUR TEAM
Sindora’s core team brings together professionals from China, Singapore, the United States, France, and the United Kingdom, with hands-on senior living experience and a proven record of building and operating successful communities across China.

Nathaniel Farouz

高天礼

Chief Executive Officer
20 years of leadership and management experience across Asia
Former Asia CEO of a global senior living brand; Led planning, development, and operations of senior care communities in China
MBA, MPA, Master’s in Anthropology, Graduate Diploma in Gerontology

Thierry Costanzo

顾特睿

Chief Operating Officer
15+ years of senior living operations experience across China and Europe
Managed high-end communities across major Chinese cities
Bachelor's in Neuroscience and Immunology
Master's in Healthcare Management and Quality Control

Jane Chen

陈峥霞

General Manager, Sindora Nanjing
Former senior executive at multiple Fortune Global 500 companies
Extensive experience across China and the Asia-Pacific region
Strong background in international and cross-sector management
Master's in International Business Management (HKU & Fudan)

Marcus Zhang

张晓宇

Vice President, Investments
7+ years of senior living and healthcare investment experience
Focus on East China market expansion
MBA and Master's in Real Estate

Shawn Zhang

张剑豪

Marketing Director
10+ years of marketing and brand management experience
Formerly with leading consulting firms, luxury groups, and global medical device companies
Bachelor's and Master's degrees in Business Administration

Nicolas Wen

文才喆

Quality Director
10+ years' experience in integrated healthcare and senior care, across on-site facilities and digital health
Background in leading senior living brands and Fortune 500 insurance, focused on service quality and care innovation
BA in Foreign Languages and Literature; MTI (Translation)

Lisa Xu

徐雯颖

Senior Care Manager
Graduate of King's College London, Florence Nightingale Faculty of Nursing
Palliative care specialist trained at Cicely Saunders Institute
Certified QELCA end-of-life care trainer (St. Christopher's Hospice)
Master's degrees in Palliative Care and Social Work; Bachelor's in Medicine

Gerry Wang

王之胤

Operations Manager
Extensive experience in nationwide senior care project development and operations
Background in international hospitality operations
Master's and Bachelor's degrees in Management

Nathaniel Farouz

高天礼

Chief Executive Officer
20 years of leadership and management experience across Asia
Former Asia CEO of a global senior living brand; Led planning, development, and operations of senior care communities in China
MBA, MPA, Master’s in Anthropology, Graduate Diploma in Gerontology

Thierry Costanzo

顾特睿

Chief Operating Officer
15+ years of senior living operations experience across China and Europe
Managed high-end communities across major Chinese cities
Bachelor's in Neuroscience and Immunology
Master's in Healthcare Management and Quality Control

Jane Chen

陈峥霞

General Manager, Sindora Nanjing
Former senior executive at multiple Fortune Global 500 companies
Extensive experience across China and the Asia-Pacific region
Strong background in international and cross-sector management
Master's in International Business Management (HKU & Fudan)

Marcus Zhang

张晓宇

Vice President, Investments
7+ years of senior living and healthcare investment experience
Focus on East China market expansion
MBA and Master's in Real Estate

Shawn Zhang

张剑豪

Marketing Director
10+ years of marketing and brand management experience
Formerly with leading consulting firms, luxury groups, and global medical device companies
Bachelor's and Master's degrees in Business Administration

Nicolas Wen

文才喆

Quality Director
10+ years' experience in integrated healthcare and senior care, across on-site facilities and digital health
Background in leading senior living brands and Fortune 500 insurance, focused on service quality and care innovation
BA in Foreign Languages and Literature; MTI (Translation)

Lisa Xu

徐雯颖

Senior Care Manager
Graduate of King's College London, Florence Nightingale Faculty of Nursing
Palliative care specialist trained at Cicely Saunders Institute
Certified QELCA end-of-life care trainer (St. Christopher's Hospice)
Master's degrees in Palliative Care and Social Work; Bachelor's in Medicine

Gerry Wang

王之胤

Operations Manager
Extensive experience in nationwide senior care project development and operations
Background in international hospitality operations
Master's and Bachelor's degrees in Management